Question/Answer

It always can happen thatĀ for whatever reason you wish to cancel the booked Tour – As long you contact us minimum 48 hours before Departure we can cancel without any extra charges – If 24 hours before, 50% can be claimed back. If cancelation happens the same day of the Tour, Dubai Tourism & Travel Services will charge the full amount.

Indeed also smaller children can do the Dune Bashing. We have special Kids Seats and as long the children are big enough to be safely placed there is no problem. Babies under 2 years will not be able to do the Dune Bashing, however they can also access our Camp Facilities without the Dune Bashing.

The Dubai Palm Tour is unique as Tour. There is no other Tour, you can enter the inside of Palm Jumeirah. By Street you won’t see anything. Only by boat you will be able to see the Dream Mansions, Hotels and especially the Atlantis Hotel. Also other Landmarks such as the Dubai Marina Skyline are breathtaking. It is not only visually an exceptional Tour, but also you will learn everything important about the construction of the Palm and interesting Facts. It is very exclusive and not to be compared with normal Yacht Cruising around the Palm.

Quality has always its’ cost – The cheap Safaris are unfortunately not to be recommended – The cars are in very poor condition, the Camp in quite doubtful condition and also the Food is probably not safe. In order to avoid disappointment and to get the full and safe experience, better you never book these deals. At the end you want to enjoy your holidays and not end up in a doubtful setup.

Absolutely and that is one of our strength – with 40 years of experience we are very keen to get your ideas. From Wedding Proposals to special events in the desert. Please get in touch and we are more than happy to assist you even with the most extraordinary request.

You should be able to experience a maximum of Tours within your budget – therefore we always offer good pricing and support a maximum in case you want to book multiple Tours with DTTS – Contact our Team and they will be very happy to support you.

For safety reasons, the coast guard must know at all time who is going to the World Islands. Therefore it is standard procedure to check either Emirates ID or Passport to allow access. It is a simple routine and does not take a lot of your time.